Our inspirational one-day seminars are this year’s must-attend event for managers, change agents and everyone who wants to transform their service performance.
Using the latest action-learning techniques developed with Lancaster University in conjunction with the highly acclaimed fixit® simulation, you will learn the hands-on skills of value stream mapping, waste elimination and data interpretation to streamline flow and reduce cost in your organisation.
No boring lectures, no mystifying jargon and no powerpoint. A “thoroughly enjoyable, enlightening and refreshing session” [Tesco] proven to deliver big results. Book now to avoid disappointment.
17th November 2011 Milton Keynes – £495.00