folding corner graphic Subscribe via RSS

Net Promoter Customer Loyalty Certification – Atlanta, US

by satmetrix_manager on 18th February 2010

Net Promoter Customer Loyalty Certification is a three-day intensive training course that teaches best practices for implementing, managing and optimising a Net Promoter programme. Designed for leaders and team members of customer loyalty and customer experience programmes, the curriculum includes real-world case studies, lectures and roundtable discussions. The content leverages our years of experience in deploying successful Net Promoter programmes. The course is delivered by Satmetrix practitioners who are thought leaders and experts in the customer loyalty space.

Designed by Satmetrix and Fred Reichheld, the curriculum includes real-world case studies, lectures, and roundtable discussions.

Who Should Participate?

The course is designed for leaders and core team members responsible for customer loyalty, customer experience, and customer feedback programs. It is also appropriate for cross-functional change leaders and executive sponsors.

Why Get Certified?

  • Increase the success of your Net Promoter Program
  • Develop personally and professionally
  • Learn from customer loyalty experts
  • Get access to leading-edge case studies, tools, and methods
  • Join a network of customer loyalty practitioners
  • Be recognized as an NPS expert

For more information complete the form.



Learn More
If you would like to know more about this Feature, its subject or the author, then please complete the form below:

Name:*

Email:*

Company/Organisation:

Message:*

This CAPTCHA form prevents spam
captcha
What code is in the image?: *

Enter the characters (without spaces) shown in the image.