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Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.

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image for Implementing Lean: how to overcome the barriers, engage the organisation and maintain momentum
Implementing Lean: how to overcome the barriers, engage the organisation and maintain momentum
Posted: 08 Sep 2011
Tags: implementation  lean Article  Kaizen Event  Value Stream Mapping
image for Three common pitfalls to avoid in order to maximise employee engagement
Three common pitfalls to avoid in order to maximise employee engagement
Posted: 05 Sep 2011
Tags: Article  Customer Centricity  Customer Services  Employee Engagement  Human Resources
image for The Pacific Blog: Influence and Change
The Pacific Blog: Influence and Change
In the ongoing series on recruitment for Business Transformation professionals, this blog asks why companies concentrate on training their future leaders technical skills over the communication and influencing skills that are just as important.
Posted: 02 Sep 2011
Tags: Article
image for Can Six Sigma be applied in a HR department?
Can Six Sigma be applied in a HR department?
Not only is it applicable, but done right a HR department can use Six Sigma to effectively support the profit and growth strategy of an organisation
Posted: 30 Aug 2011
Tags: Article
image for Business Strategy Audit: why your business needs one and how to do it
Business Strategy Audit: why your business needs one and how to do it
"When everything is designated as a high priority, there are, in reality, no priorities at all." So how do you re-design your strategy to make sure the important things are really being dealt with?
Posted: 24 Aug 2011
Tags: Article
image for A quick start guide to Business Process Management
A quick start guide to Business Process Management
Whilst an effective process improvement or operational excellence programme must be well-planned and rigorous, it doesn't have to be difficult to get going. This article explains why and gives some tips on how.
Posted: 23 Aug 2011
Tags: Article
image for Knowledge sharing the Arup way
Knowledge sharing the Arup way
When they realised their existing design wasn't going to work, Arup came up with the revolutionary Water Cube in just 4 weeks. How did they do it? By having a culture built for effective knowledge sharing.
Posted: 19 Aug 2011
Tags: Article
image for What is... Enterprise Architecture?
What is... Enterprise Architecture?
With roots in IT, Enterprise Architecture seeks to reduce complexity and improve efficiencies in any system. Could this approach bring tangible benefits to your business?
Posted: 15 Aug 2011
Tags: Article
image for The Cost of Inefficiency: why European businesses are missing out on €46 billion profit increase
The Cost of Inefficiency: why European businesses are missing out on €46 billion profit increase
Posted: 05 Aug 2011
Tags: Article
image for Business Value Through IT Innovation: Is it right under your nose?
Business Value Through IT Innovation: Is it right under your nose?
Posted: 01 Aug 2011
Tags: Article