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Head of Process Improvement

by pacific_manager on 18th June 2009

My client is a UK financial services provider with a strong national presence and reputation. It is currently looking for a Process Improvement Leader to design and develop a company-wide process improvement strategy, and lead the resulting implementation.

The Process Improvement programme will drive the delivery of improved customer satisfaction and retention, increased productivity and cost reduction. It will also drive cultural change and the installation of a process driven working environment.

Your experience as a Process Improvement specialist and Programme Leader will enable you to think strategically, lead deployment, motivate others and become a role model for leadership in terms of effective change.

You will have a combination of Lean and Six Sigma expertise (certified Black Belt or above), and your communication skills will be first class.

Candidates must be located, and eligible to work in the UK to be considered.



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