Do you know the true costs and optimum resources required by your business to deliver sufficient value return on investment for Continuous Improvement activities? How do you ensure the sustainability and enthusiasm to continue investment and perpetuate its maturity throughout the business, even through tough times?
Even at the best of times, corporate transformation is under pressure to demonstrate value. Measuring the impact of business improvement on the bottom line, its effect on customer loyalty and communicating its benefits, is a serious challenge shared across the community – one that is pivotal to the continued support for initiatives intent on making business improvement, business as usual.
The objective of September’s Community Network Meeting is to enable i&i Members to accurately calculate the Return on Investment from Business Improvement with credibility and ensure its sustainability and support from leadership. The discussions and presentations will share how organisations quantify and translate business benefits, define business improvement and perpetuate its maturity throughout the organisation, without creating a ‘cottage industry’.
This meeting is a valuable opportunity for i&i Members to learn how to best measure, track, report and communicate the value from business improvement and understand the methods currently employed for achieving and sustaining a success driven partnership between business improvement functions and finance.
Through a combination of guest presentations and interactive sessions for extracting and sharing knowledge within the community, i&i Members will explore:
• The true costs and optimum resources required for delivering payback to the organisation.
• The right metrics for the right purpose and the right audience.
• How to measure revenue generation as well as cost savings as a result of business improvement projects.
• The right model for aligning benefits capture with the organisation’s financial planning.
• How the business can validate employee and customer value and link intangible benefits to financials credibly.
The full agenda and pre-meeting joining pack is sent in advance of the meeting and will provide pre-reading and resources for sharing knowledge on the day.
