Features

Maturity Models, created through benchmarking, provide an extremely useful tool for managing the progress and success of programmes and making sure they are on the right road....

Posted: 13 Apr 2010

A case study telling the story of how the Office for National Statistics deployed their improvement programme.

Posted: 07 Apr 2010

How do you do less improvement but make it stick? How do we work better on the vital few? How do you incorporate green issues into your Lean programme? These and other questions were explored in a seminar hosted by Professor Peter Hines, chairman of the Lean Enterprise Research Centre and SA Partners.

Posted: 11 Dec 2009

The Japanese discipline of Kaizen - usually translated as 'continuous improvement' - may have been born in manufacturing, but its principles apply just as well in the service sector...

Posted: 05 Nov 2009

Posted: 07 Oct 2009

The 10th Annual IQPC Process Excellence Summit took place this week in London, and attendees discussed relevant issues to operational excellence, business improvement and innovation.

Posted: 24 Apr 2009

The principles of Lean can and have been applied to an office environment. This article identifies and debunks some of the common myths surrounding the implementation of Lean office.

Posted: 23 Mar 2009

Roger Cliffe is the Quality Director at Vodafone. Here he talks to improvementandinnovation.com about his role in launching and supporting Six Sigma in the emerging markets within the EMAPA regions for the Vodafone Group. <br /><br /><span class="inline left"><img src="/sites/default/files/images/VODA_Roger-Cliffe_IMG_2.jpg" alt="Roger Cliffe" title="Roger Cliffe" class="image preview " height="174" width="125" /><br /><span class="caption" style="width: 123px;"><strong>Roger Cliffe</strong></span></span> <br />

Posted: 09 Jan 2009

Alan Harrison has over 12 years of experience in strategic business improvement implementation in world class, world-wideengineering and manufacturing companies. <a href="#q1">What is your background in Six Sigma, Lean and Kaizen?</a></p> <a href="#q2">What does Lean mean to you and to your organisation? </a></p> <a href="#q3">How mature is Lean at Weir Pumps? </a></p> <a href="#q4">What advice would you give to companies looking at Six Sigma, Lean, Kaizen etc.. What should they look for to know which (blend) of initiatives is right for them? </a></p>

Posted: 09 Jan 2009

Dee White is the Executive Director of Process Excellence at UBS Investment Bank where a new methodology has been implemented that dramatically reduces project time-scales, called Blitz Sigma. Here she talks about the programme she has overseen, why it is vital for management to be engaged and accountable, and how Six Sigma has evolved beyond the accepted GE/Motorola-type of deployment.

Posted: 09 Jan 2009