Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.
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The seven dimensions of strategic innovation
Innovative thinking doesn't end with products and services; it can also be applied to the strategic planning of an organisation to create new opportunities and boost market performance.
Posted: 13 Aug 2010
Tags: Article Government Marketing Media Operations Product / Service Development
Out of the crisis, back to the future: Deming in 2010
Formed in 2000 to encourage deeper learning and more effective application of Dr W Edwards Deming’s powerful management philosophy, the 11th Annual Transformation Forum was held on 12th and 13th May, sponsored by The Deming Forum.
Posted: 16 Jun 2010
Tags: Six Sigma Control Charts Food Government Lean Retail Reviews Scotland Systems Thinking
Building Project Management capability with PRINCE2
Having mature project management will have a direct impact on an organisations capability to consistently delivery successful projects and programmes. The alternative leads to projects going over budget and failing to deliver on promises made...
Posted: 19 Apr 2010
Tags: Article Consistency of Approach Government Multi-generational Product/Process/Project Planning (MGPP)
Case study: Rethinking waste in post-recession Britain
Is it possible for a local government authority improve its services while still cutting costs? This case study shares how one borough council saved million pounds, whilst also achieving massive improvements in its waste management programme, utilising a new method based on Systems Thinking called "Visual Transformation".
Posted: 12 Mar 2010
Tags: Article Asset Management Bar Chart Benchmarking Change Capability Customer Services Dashboard Environmental Services & Equipment Government Lean Media Operations Performance Focus r chart Run Chart Strategy & Planning Systems Thinking
Road to Excellence: improving the UK's roads with Six Sigma
Process improvement is a journey, and within Government departments it can be a difficult one. However, the UK's Vehicle and Operator Services Agency (VOSA) has had some success with it's own Lean Six Sigma programme...
Posted: 05 Oct 2009
Tags: Six Sigma Article Government Lean
Stakeholders and How They Affect Your Business
Though they may not be immediately apparent, correctly identifying all of an organisation's stakeholders and ensuring that they are catered for is important for any business...
Posted: 09 Feb 2009
Tags: Six Sigma Article DMAIC Finance Food Government Lean North America Oman Operations Sales United Kingdom
Leadership exposed: things you thought you knew about leadership
Much has been written about leadership: rules, pointers, styles, and biographies of inspiring leaders throughout world history. But there are certain leadership ideas that we ourselves fail to recognise and realise in the course of reading books.
Posted: 29 Oct 2008
Tags: Article Government Oman Singapore
Demystifying the common myths of Six Sigma
Several common myths about Six Sigma are often cited as fact, and some realities that are often overlooked. This article describes why Six Sigma is not a management fad or fantasy...
Posted: 15 Aug 2008
Tags: Banking Six Sigma Article Control Charts DMAIC Finance Financial Services Food Government Operations Process Map Quality Circles Retail Scotland Total Quality Management (TQM) United Kingdom
