Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.
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The War Room: where innovation meets strategy
Creating a dedicated space can facilitate Strategic Organisational Renewal and help leaders bring a business out of an organisational crisis...
Posted: 03 Sep 2010
Tags: Article Construction Leadership & Executive Ownership Performance Focus Product / Service Development Real Estate
Lean Construction: New tools and old combine to reduce waste
Construction is possibly the last frontier for lean. Although manufacturing’s productivity has improved during the last 40 years, the construction industry has experienced a slight decline. The answers to improving construction productivity are not in more software or technology.
Posted: 12 Jun 2008
Tags: 5S Article Construction Kaizen Kanban Lean Operations
FAT results from Lean: a process approach to Lean success, part 2
The second and final part of a paper that looks at integrating the people side of organisational transformation, thus making the lean journey smoother and more sustainable.
Posted: 12 Mar 2008
Tags: Chemicals Article Asia Construction Lean Marketing Media Pharmaceuticals
FAT results from Lean: a process approach to Lean success, part 1
In many Lean projects, integrating the people side of organisational transformation is a big challenge. This paper in two parts first of all looks at the drivers of project team behaviour.
Posted: 03 Mar 2008
Tags: Chemicals 5S Article Asia Construction Lean Marketing North America Operations Pharmaceuticals
"Inspirational" DfSS Special Interest Group Meeting a great success
The second improvementandinnovation.com Design for Six Sigma (DfSS) Special Interest Group meeting, held this week, was a great success all round, both in terms of the smooth running of the day and from the feedback we have received.
Posted: 07 Sep 2007
Tags: Six Sigma Benchmarking Construction Design for Six Sigma (DfSS) Insurance Lean Net Promoter Score Reviews TRIZ
Does Six Sigma stifle Innovation?
Recent articles have criticised Six Sigma as "squelching" Innovation, and stifling creativity in general, citing two massive organisations as being prime examples. Is there truth to these criticisms, or can the two co-exist?
Posted: 11 Jul 2007
Tags: Six Sigma Article Construction DMAIC Retail
Six Sigma’s Seven Deadly Sins
Whilst other quality initiatives have come and gone, can Six Sigma deliver on its promise of long-term benefits? This article investigates a number of ways to make this happen.
Posted: 05 Jun 2007
Tags: Six Sigma Article Benchmarking Brainstorming Construction Dashboard Information Technology Marketing Media Quality Circles Systems Thinking
Competing through Quality - Hungary's Journey to Excellence
Quality Management has been instrumental role in building the competitiveness of the developing economies of the new EU member states. By introducing measurable, international standards for improving all aspects of business performance, quality standards have provided the perfect tool for building business competence, confidence and performance.
Posted: 16 May 2007
Tags: 5S Article Balanced Scorecard Construction Education Food Foundations Government Human Resources Lean Marketing Operations Quality Circles Retail Sales Total Quality Management (TQM)
The People Premium
Every project is dependent upon people, processes and tools. They are how the work gets done. But these three essential elements are not equal. Each has its own strengths and weaknesses, and provides a different value to our projects.
Posted: 06 Sep 2006
Tags: Article Construction
