Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.
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An Engineer's Approach to Design of Experiments
An important tool in Six Sigma, Design of Experiments per se has been a major contribution to science and technology since the time Fisher introduced the concept in the 1940s.
Posted: 28 Mar 2011
Tags: ANOVA Article Bar Chart Education Media Product Design r chart
Leadership: the pursuit of Continuous Improvement
As the business world has changed, so have the attributes that make a successful leader at all levels of an organisation. This article examines how the key is to remove the "I" and always be looking to improve...
Posted: 28 Jun 2010
Tags: Article Education Finance Human Resources Marketing Retail Sales
Applying Lean to the office: some common myths
The principles of Lean can and have been applied to an office environment. This article identifies and debunks some of the common myths surrounding the implementation of Lean office.
Posted: 23 Mar 2009
Tags: 5S Administration Article Consistency of Approach Customer Services Education Finance Human Resources Kaizen Kanban Lean Marketing Sales
Inventory accuracy in 60 days - part 1
Presented in two parts, this white paper delves into the various problems businesses experience with inventory, and offers an improvement program to resolve them.
Posted: 02 Feb 2009
Tags: Article Education Finance Lean Media Operations United Kingdom Value Stream Mapping
Strong leadership: the key to change and survival
Whether it is applying Continuous Improvement to expand, improve or to survive the current economic conditions, a clear, concise and strong message is required from the leaders of the organisation...Over the years U.S. manufacturing companies lost substantial market share in many industries. Stiff foreign and domestic competition drove executives to seek solutions. MRP had its heyday, then JIT, CIM, TQM, and time-based competition. Quick-fix solutions failed, as well as downsizing and decentralization.
Posted: 15 Dec 2008
Tags: Article Education Operations Process Map
Process Improvement - a How to Guide
This paper first defines key terms, then discusses how to improve inputs to the process, the process itself, and wraps up with some "lessons learned" advice.
Posted: 22 Oct 2008
Tags: Article Brainstorming Education Kanban Lean Marketing Operations Sales Supplier Partnerships
