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Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.

image for Understanding the S-curve of innovation
Understanding the S-curve of innovation
The concept of the S-curve has been previously discussed in relation to the maturity of a business improvement programme. It can also be applied to the roll-out of an innovative new product or service....
Posted: 22 Apr 2010
Tags: Article  Electronics
image for Cost reduction in a global manufacturing company
Cost reduction in a global manufacturing company
Summarising three years of experience in setting up a global cost-reduction initiative in a semiconductor company. A few years down the road, and now with Lean and Six Sigma experience, what are the lessons learnt?
Posted: 12 May 2009
Tags: Six Sigma Article  Change Capability  Computer Hardware  Consistency of Approach  Electronics  Lean
image for Going Lean or staying Lean?
Going Lean or staying Lean?
Posted: 25 Jun 2008
Tags: 5S  Article  Electronics  Finance  Kaizen  Kanban  Lean  North America
image for Reverse logistics in Supply Chain Management
Reverse logistics in Supply Chain Management
"The companies that collaborate, integrate and optimize data exchange will enjoy the competitive advantages of improved profit margins and precision management."
Posted: 09 May 2008
Tags: Article  Electronics  Media  Operations  Retail  Sales
image for Using 'Just in Time' to reduce cycle times by 75%
Using 'Just in Time' to reduce cycle times by 75%
In today's business climate, the old adage "time is money" has been expanded to mean that time is a competitive weapon. By reducing the cycle time in manufacturing and administrative processes, companies are finding that they can respond faster to customers and become more flexible in dealing with marketplace changes.
Posted: 16 Oct 2007
Tags: Administration  Article  Electronics  Finance  Food  Marketing  Operations
image for Six Sigma analysed
Six Sigma analysed
Six sigma works - it delivers impressive reductions in cost and, potentially, improvements in customer satisfaction by increasing performance and reducing variation. But there is much more to six sigma than cost reduction. Professor Tony Bendell and Ted Marra explain why.
Posted: 09 Oct 2007
Tags: Six Sigma Article  Benchmarking  DMAIC  Electronics  Financial Services  Food  Hoshin Kanri  Marketing  Sales
image for Linking the Design Process with Design for Six Sigma
Linking the Design Process with Design for Six Sigma
The purpose of this paper is to clarify the actual connection between DFSS and the different stages of a product design process, as well as outlining where the tools & methods can be utilized to increase product quality and customer satisfaction
Posted: 10 May 2007
Tags: Six Sigma Article  Asia  Benchmarking  Brainstorming  Design for Six Sigma (DfSS)  Design of Experiments (DOE)  DMAIC  Electronics  KANO Model  Product Design  Quality Function Deployment (QFD)  Retail  Risk Management  Singapore  Sweden  Transfer Function
image for Motorola Labs Engineers
Motorola Labs Engineers
The challenge of implementing new technologies in portable products requires a skillful application of engineering tools and sound design judgment. At Motorola Labs, one of the simulation tools that Design Reliability Team Leader Dr. William L. Olson regularly uses for engineering design is Crystal Ball Professional Edition.
Posted: 01 Oct 2006
Tags: Article  Electronics
image for Using Simulation at Andell Associates
Using Simulation at Andell Associates

Jonathon Andell is President of Andell Associates and a certified Six Sigma Black Belt. He writes here on Crystal Ball Software and how it is used as a significant weapon in the company's substantial arsenal against process and product variation.

Posted: 01 Oct 2006
Tags: Six Sigma Article  Design of Experiments (DOE)  Electronics