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Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.

image for Toyota in crisis: what now for Continuous Improvement?
Toyota in crisis: what now for Continuous Improvement?
With over 10m vehicles recalled in the last 6 months, Toyota's reputation for quality has been seriously called into question. How does this affect quality programmes based on the same principles?
Posted: 09 Feb 2010
Tags: Article  Leadership & Executive Ownership  Lean  Operations  Performance Focus  Toyota Production System (TPS)
image for An Application of the Quality Transfer Function - part 1
An Application of the Quality Transfer Function - part 1
In a previous article, y=f(x) was disproved as a transfer function, and a new formula for quality as a transformation proposed. This white paper describes its application in innovative systems such as kinetic recovery system (KERS). Part 1 looks at Useful work versus Worthwhile work on a single-piece flow line.
Posted: 16 Dec 2009
Tags: Six Sigma Article  Lean  Learning Culture  Performance Focus  Toyota Production System (TPS)
image for Review - Staying Lean: thriving not just surviving
Review - Staying Lean: thriving not just surviving
How do you do less improvement but make it stick? How do we work better on the vital few? How do you incorporate green issues into your Lean programme? These and other questions were explored in a seminar hosted by Professor Peter Hines, chairman of the Lean Enterprise Research Centre and SA Partners.
Posted: 11 Dec 2009
Tags: Consistency of Approach  Kaizen  Lean  Performance Focus  Reviews  Strategy & Planning  Toyota Production System (TPS)
image for A3 reporting: the tool that drives Toyota
A3 reporting: the tool that drives Toyota
Based around Deming's PDCA cycle, A3 Thinking utilises a simple yet innovative reporting system, designed as part of the Toyota Production System, that can be used for decision making, problem solving and process redesign.
Posted: 16 Jul 2009
Tags: Article  Consistency of Approach  Leadership & Executive Ownership  Performance Focus  Product Design  Research & Development  Risk Management  Strategy & Planning  Toyota Production System (TPS)
image for Review: i&i Members Community Network Meeting on
Review: i&i Members Community Network Meeting on "Governance & Process Ownership"

13th May 2009

i&i Members gathered at Dunchurch Park near Rugby, UK to discuss and learn from a cross-section of industries on the subject of Governance and Process Ownership.
Posted: 22 May 2009
Tags: Banking  Chemicals  Six Sigma Change Capability  Consistency of Approach  Consumer Services  Energy & Utilities  Financial Services  Health Care  Industrial Manufacturing  Leadership & Executive Ownership  Lean  Legal & Compliance  Media  Performance Focus  Pharmaceuticals  Reviews  Strategy & Planning  Systems Thinking  Telecommunications Equipment  Telecommunications Services  Toyota Production System (TPS)
image for The improvementandinnovation.com review of 2007
The improvementandinnovation.com review of 2007
As one year ends and another begins, its time to look back at the news, events, debates and topics that took place over the last twelve months, from Nardelli to Blitz Sigma.
Posted: 07 Jan 2008
Tags: Six Sigma Consistency of Approach  Customer Centricity  Leadership & Executive Ownership  Lean  Product / Service Development  Reviews  Total Quality Management (TQM)  Toyota Production System (TPS)
image for Getting to the core - applying Lean in the food industry
Getting to the core - applying Lean in the food industry
Tesco have been applying Lean thinking to their supply chain since 1996, and in doing so have brought tools such as Kanban full circle.
Posted: 07 Nov 2007
Tags: Six Sigma Article  Finance  Food  Foundations  Human Resources  Jidoka  Kanban  Lean  Marketing  Media  Toyota Production System (TPS)  Tunis  Value Stream Mapping
image for Lean Manufacturing: The practical approach to productivity
Lean Manufacturing: The practical approach to productivity
In today's competitive market, lean is turning out to be "the solution" to manufacturing industries across the spectrum for survival and success.
Posted: 10 Aug 2007
Tags: Article  Lean  Toyota Production System (TPS)
image for The benefits of Lean Manufacturing: Single Piece Flow
The benefits of Lean Manufacturing: Single Piece Flow
Exploring the benefits of single piece flow in terms of individual process improvement as well as the organisation as a whole.
Posted: 08 Aug 2007
Tags: Article  Education  Kaizen  Lean  North America  Operations  Toyota Production System (TPS)
image for Can Lean Save the NHS?
Can Lean Save the NHS?
A recent radio programme speculated that 'Lean Manufacturing' might be able to help the UKs ailing National Health Service.
Posted: 31 Jan 2007
Tags: Six Sigma Administration  Article  Flow Charts  Insurance  Jidoka  Lean  Marketing  Media  Operations  r chart  Toyota Production System (TPS)