Articles, white papers, interviews & case studies on business improvement & operational excellence: Six Sigma, Lean, Toyota Production System, continuous improvement, Kaizen & more.
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Out of the crisis, back to the future: Deming in 2010
Formed in 2000 to encourage deeper learning and more effective application of Dr W Edwards Deming’s powerful management philosophy, the 11th Annual Transformation Forum was held on 12th and 13th May, sponsored by The Deming Forum.
Posted: 16 Jun 2010
Tags: Six Sigma Control Charts Food Government Lean Retail Reviews Scotland Systems Thinking
Stakeholders and How They Affect Your Business
Though they may not be immediately apparent, correctly identifying all of an organisation's stakeholders and ensuring that they are catered for is important for any business...
Posted: 09 Feb 2009
Tags: Six Sigma Article DMAIC Finance Food Government Lean North America Oman Operations Sales United Kingdom
Demystifying the common myths of Six Sigma
Several common myths about Six Sigma are often cited as fact, and some realities that are often overlooked. This article describes why Six Sigma is not a management fad or fantasy...
Posted: 15 Aug 2008
Tags: Banking Six Sigma Article Control Charts DMAIC Finance Financial Services Food Government Operations Process Map Quality Circles Retail Scotland Total Quality Management (TQM) United Kingdom
Getting to the core - applying Lean in the food industry
Tesco have been applying Lean thinking to their supply chain since 1996, and in doing so have brought tools such as Kanban full circle.
Posted: 07 Nov 2007
Tags: Six Sigma Article Finance Food Foundations Human Resources Jidoka Kanban Lean Marketing Media Toyota Production System (TPS) Tunis Value Stream Mapping
Using 'Just in Time' to reduce cycle times by 75%
In today's business climate, the old adage "time is money" has been expanded to mean that time is a competitive weapon. By reducing the cycle time in manufacturing and administrative processes, companies are finding that they can respond faster to customers and become more flexible in dealing with marketplace changes.
Posted: 16 Oct 2007
Tags: Administration Article Electronics Finance Food Marketing Operations
Six Sigma analysed
Six sigma works - it delivers impressive reductions in cost and, potentially, improvements in customer satisfaction by increasing performance and reducing variation. But there is much more to six sigma than cost reduction. Professor Tony Bendell and Ted
Marra explain why.
Posted: 09 Oct 2007
Tags: Six Sigma Article Benchmarking DMAIC Electronics Financial Services Food Hoshin Kanri Marketing Sales
Using your brain
Six sigma offers major opportunities for organisations to enhance quality and competitiveness, but some foolish things are being done in its name. Professor Tony Bendell and Dr Nick Corke identify the exclusive emphasis on left-brain thinking as the major culprit and propose a more balanced, integrated approach to allow creativity into the heart of the six sigma approach
Posted: 01 Oct 2007
Tags: Six Sigma Affinity Diagram Article Benchmarking Food Operations Six Thinking Hats
Is Six Sigma still relevant, or has the bubble burst?
Prof. Tony Bendell has been both a strong critic of much of Six Sigma and a strong advocate of what it can deliver. In this article he takes stock of the state of Six Sigma today and examines some of the cultural and people issues that need to be taken into account in effective implementation.
Posted: 19 Sep 2007
Tags: Six Sigma Article Financial Services Food Marketing
Competing through Quality - Hungary's Journey to Excellence
Quality Management has been instrumental role in building the competitiveness of the developing economies of the new EU member states. By introducing measurable, international standards for improving all aspects of business performance, quality standards have provided the perfect tool for building business competence, confidence and performance.
Posted: 16 May 2007
Tags: 5S Article Balanced Scorecard Construction Education Food Foundations Government Human Resources Lean Marketing Operations Quality Circles Retail Sales Total Quality Management (TQM)
