Products relevant to Six Sigma, operational excellence and innovation, including simulations, books,
forecasting software, project tracking software, data analysis packages.
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Time: The next Dimension of Quality (DVD or VHS) Rath & Strong's John Guaspari and Edward Hay present a simple, but effective concept - don't spend time on anything that has no value in the eyes of the customer. That's exactly what you'll learn with this breakthrough video on increased productivity and customer service
Posted: 12 Jul 2007
Visualising Transformation: The key to saving money and improving services Visualising Transformation is a step forward from Lean-Systems Thinking, enabling genuine improvements for the service sector creating significant cost reductions, while improving service delivery and environmental improvements. <br /><br />Transformation is achieved by addressing operational and strategic aspects together, enabling increased insight to information and the way the business works to create inspired innovation for the future.
Posted: 17 Mar 2010
Whose Fault is It Anyway? Recently, there was Who Moved My Cheese and then there's the classic quality fable I Know It When I See It - simple, but serious stories that captured a movement and a philosophy with a short, powerful message.
Posted: 12 Jul 2007
Workout for Six Sigma Pocket Guide Rath & Strong’s GE Work-Out for Six Sigma Pocket Guide is a handy reference full of charts, checklists, assessment tools, and illustrations.
Posted: 12 Jul 2007
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