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The business information resource for continuous improvement, operational excellence, six sigma, lean, and service innovation.

image for Performance scorecards - the first step of Lean Six Sigma
Performance scorecards - the first step of Lean Six Sigma
Most companies begin using Lean Six Sigma to improve their performance. However, they forget the first and most critical aspect of implementing Lean Six Sigma: measuring their performance.
Posted: 02 Mar 2010
Tags:
Consistency of Approach, Six Sigma, Lean, Strategy & Planning, Balanced Scorecard, Performance Focus
image for Maximising revenue and reducing costs are not the same thing
Maximising revenue and reducing costs are not the same thing
An interview with Vikas Gera, Worldwide Quality Head Global Business Services for Hewlett Packard, discussing the untapped opportunities, challenges and difficulties in adopting Six Sigma processes into your business.
Posted: 25 Feb 2010
Tags:
Lean, Six Sigma
image for Collaboration: why "free" tools could cost you more
Collaboration: why "free" tools could cost you more
When choosing the right tools to enable effective collaboration both internally and externally, is it really a case of "you get what you pay for"?
Posted: 23 Feb 2010
Tags:
Learning Culture, Strategy & Planning, Operations, Performance Focus
image for Toyota in crisis: what now for Continuous Improvement?
Toyota in crisis: what now for Continuous Improvement?
With over 10m vehicles recalled in the last 6 months, Toyota's reputation for quality has been seriously called into question. How does this affect quality programmes based on the same principles?
Posted: 09 Feb 2010
Tags:
Lean, Leadership & Executive Ownership, Operations, Toyota Production System (TPS), Performance Focus
image for Using Fault Tree Analysis instead of Failure Mode and Effects Analysis
Using Fault Tree Analysis instead of Failure Mode and Effects Analysis
Within Lean Six Sigma projects, whether in process improvement or design, complex or high risk failure modes can be more effectively analysed using Fault Tree Analysis, instead of FMEA.
Posted: 05 Feb 2010
Tags:
Fault Tree Analysis, Six Sigma, Failure Mode & Effect Analysis (FMEA)

The latest operational excellence and business improvement opportunities.
Lean Leader
Posted: 11 Mar 2010
Location: Norddeutschland
Business Process Analyst
Posted: 10 Mar 2010
Location: Kingswood, Hove
Business Transformation Champion
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Location: Greater London
Lean Services Consultant - Brazil
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Location: 1 hr north of Sao Paulo
Internal Lean Service Consultant - China
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Location: Shanghai or Dalian (W.China)
Regional Leader of Lean Sigma
Posted: 06 Mar 2010
Location: As above with 80% travel
HR BPO Contractors
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Global Head of HR Shared Service
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Werksleiter
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Lean Leader
Posted: 05 Mar 2010
Location: Norddeutschland